Privacy Policy

Privacy Policy

Our Privacy Policy was last updated on 1/24/24.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions



The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:

  • “Account” means a unique account created for You to access our Service or parts of our Service.
  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Amian Care Services.
  • “Country” refers to The United States of America.
  • “Cookies” are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • “Device” means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • “Personal Data” is any information that relates to an identified or identifiable individual.
  • “Service” refers to the Website.
  • “Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • “Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • “Website” refers to Industrial Training Solutions accessible from
  • “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Collecting and Using Your Personal Data


Types of Data Collected


Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies Administered by: Us
    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    Type: Persistent Cookies Administered by: Us
    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
  • Tracking and Performance Cookies
    Type: Persistent Cookies Administered by: Third-Parties
    Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.


Disclosure of Your Personal Data


Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.


We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Google Tag Manager

Google Tag Manager is a tag management system (TMS) that allows website oweners to update measurement codes and related code fragments collectively known as tags on websites or mobile apps. This small segment of Tag Manager code allows us to communicate with the Tag Manager serers and to safely and easily deploy analytics and measurement tag configurations from a web-based user interface.

Learn more about Google’s use of Google Tag Manager data in their terms of service.

Google Fonts

The Google Fonts API is designed to limit the collection, storage, and use of end-user data to only what is needed to serve fonts efficiently. The use of the Google Fonts Web API is unauthenticated and the Google Fonts API does not set or log cookies. Requests to the Google Fonts Web API are made to resource-specific domains, such as or Font requests are separate from and don’t contain any credentials sent to while using other Google services that are authenticated, such as Gmail.

For more information on the privacy practices of Google, please visit the Google Fonts Privacy and Data Collection web page:

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.


Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By sending us an email:

Alicia D. Reed

Field Supervisor

Alicia has been with Amian Care Services LLC since November 2023; originally hired as a Direct Service Worker then promoted to Field Supervisor in February 2024.

Alicia has over 18 years’ experience as a Direct Service Caregiver and has worked for several Home Health Care agencies.  She is caring and professional…a proven asset to our agency and clients. 

Alicia is CNA and Phlebotomy qualified.

Carol Green

Field Supervisor

Carol has been Field Supervisor at Amian Care Services, branch in Alexandria, LA sínce October 2023. Carol has a Bachelor of Science in Business Administration from Northwestern StateUniversity, Natchitoches, LA December 2O14.

Carol is knowledgeable in Support Coordinator agencies, Social Security Administration, Medicaid, and Medicare Programs.

Carol has over two (2) years of experience in Care planning, transitioning residents from Nursing homes into the Community and budgeting.

Carol has over fifteen (L5) years of experience in Accounts payables and accounts receivables, Finance Director, managed funds for 28 Group Homes (284 residents) monthly. Reconciled bank accounts for 284 residents monthly, Medicaid billing for 28 Group Homes (284 residents), Administrative assistance, tax preparation, and writing of insurance policies.

Shoniqua S. Dixon

Field Supervisor

Ms. Dixon is currently a Field Supervisor at the Alexandria, La Amian Care Services LLC office. She was originally hired as DSW in June 2022 and promoted to Field Supervisor in May 2023. Ms. Dixon supervises 70 DSWs; 35 directly, over 45 clients; 22 directly, she also assists with timesheets, prepares schedules, conducts home inspections, meets with clients, completes monthly, quarterly, and annual reports. Ms. Dixon has over 12 years of experience as a direct service worker as well as experience at Pinecrest Support Services. Ms. Dixon took care of 10 individuals on a home and assisted with their daily living and made sure their needs were met.

Ms. Dixon is a proven asset to our office staff, home care workers and clients.

Alicia O'Neal

Billing Manager

Alicia works with Amian Care Services in the Alexandria office. She has been employed with Amian Care Services since September, 2023. Alicia processes direct service workers’ timesheets and works with the Accounting Manager in the Lafayette office to get the timesheets corrected and processed each week. She fìles corrected timesheets in clients’ files every week.

Alicia has worked in clinics in Opelousas, Alexandria, Jena, and for a mobile radiology company. Alicia also has lab assistant, receptionist, book keeping, and retail experience. She worked at J. Levy Dabadie Correctional Center in Pineville as a Re-Entry/Transitional Specialist before the center was shut down July 2012. Alicia graduated from LSUE in 2010 with an Associate of Science in Radiologic Technology. She has been ARRT certified since May 2010. Alicia is a member of the Louisiana Society of Radiologic Technologists and the American Society of Radiologic Technologists.

Julie A. Thrasher


Julie is the Amian Care Services Agency Administrator in Alexandria and directly responsible for a staff of over 70 Direct Service Workers, an office staff of 6 Field Supervisors, all providing in-home care services to over 50+ clients throughout several parishes in Central Louisiana. 

Julie was a Licensed Administrator of large nursing homes in New Orleans, LA for over 20 years; worked for Medical Resources as a Guidance Support Coordinator, a CSP Medicaid Eligibility Coordinator, a Legal Secretary for LA State Police Headquarters, a Substitute Teacher at Pinecrest State School.

Julie graduated from the University of New Orleans with a Bachelor’s Degree in Business and Social Communications and an Associate of Science degree from Louisiana State University at Alexandria in Science and Sociology.

Sophia Meche

Field Supervisor

Sophia is a kind, hardworking, compassionate Field
Supervisor/Caregiver with 18 years of experience working In Home/ Assisted living facilities. 

“I’m very passionate about elder care, skilled at managing schedules and keeping client’s as active as possible.”

Sophia has been working at Amian Care Services since June 2022 as a Direct Support Worker (DSW) and  was promoted to the position as Field Supervisor.

Shane Erwin


Shane has been in the medical field for over 25+ years working in Emergency Medical Services, the hospital Emergency Room, RN Director for Home Health/Hospice and a RN for patient’s workman compensation claims. This wide raging, diverse experience in healthcare and management brings extensive medical knowledge to the company.


J. Michael Jones

Administrator Assistant/HR Manager

Michael is the Amian Care Services, Human Resource Manager and the Direct Assistant to the Agency Administrator located in Alexandria, La.

Michael is a retired United States Air Force veteran with 25 years of service with a background in Personnel Management, Financial Management, Information Technology Management, with training in Operations, Resource Management, Financial Auditing, Security, Readiness, Deployments, Combat Tactics, Self-Defense, and War-Fare, Combat Survival.

Michael has a Community College of the United States Air Force Associate Degree (CCAF) in Human Resources Management and various military and civilian advanced certifications. 

Deborah Malone

Registered Nurse

Debbie graduated from LSUA in 1984 with an Associate Degree in Nursing and is currently the RN for both the Alexandria and the Lafayette locations and assigned regions. She has been an RN since 1985 and worked for Rapides Regional Medical Center for 35 years in the Emergency Department as Staff RN, Coordinator and Education Instructor; in Home Health as Staff RN; a Staff RN at the Women’s and Children’s Hospital Surgery Department, a Charge Nurse in the Rapides Surgery Department, and finally in the hospital’s Endoscopy Department.

Her primary duties at Amian Care Services include supervising and monitoring health care for our clients which include the clients initial Nursing Assessments, the yearly health Re-Assessments and monitoring medications when admitted to our care and when any medication changes are made by their physicians. Debbie provides educational instruction to our workers upon hiring, provides consultation on health/medical related matters coordinates and compiles the company’s on-going QA/QI program.

Jennifer Collins

Accounting Manager – Board of Directors

Jennifer has been the Accounting Manager with Amian Care Services since July 2014 and has played an instrumental role in the company’s billing and accounting department. Jennifer was brought on as a Medical Billing & Coding Specialist and in January 2019 was promoted to Accounting Manager. As Accounting Manager, she oversees all areas of finance and administration including billing, collections, payroll, and accounts payable & accounts receivable. She is a member of the Amian Care Services, Board of Directors.

Jennifer has over 18 years of experience as a Certified Medical Billing & Coding Specialist and has prior experience working in hospitals, home health care, private practice medical offices & medical law offices.

Shemeka Ned


Shameka Ned is currently the Agency Administrator of Amian Care Services in the Lafayette location. Shameka has been with Amian for over 20 years and counting. She started with the company in 2002 as a Direct Service Worker (DSW) and was promoted to home manager of a 24-hour residence. In 2008, she became a Field Supervisor overseeing and managing clients as well as direct care workers. In January 2017, she became the client service manager where she assisted the office administrator, human resources and billing department. Shameka was promoted to an Agency Administrator and has restructured the office to focus on quality assurance and improved client care.

Shameka is a licensed CNA, with extensive experience in case management, billing, employee payroll, and human resources.

Vickie Hart

Agency Compliance Officer

Vickie is the Amian Care Services Compliance Officer for both the Alexandria and Lafayette office locations, specializing in working with the agencies Supervised Independent Living Clients and Veterans Administration.

Vickie brings over 20+ years of personnel management and healthcare services experience. Ms. Hart was an Assistant Principal and teacher in Elementary and Secondary Education for the Rapides Parish School Systems and active in the Rapides Parish Chamber of Commerce, President of Rapides Parish Republican Women’s Club. 

Vickie holds a Bachelor of Science Degree from Louisiana State University and a Master Degree in Management from Northwestern State University, Natchitoches, Louisiana.

Michael A. Kramarz

Chief Financial Officer – Board of Directors

Michael has served as Chief Financial Officer (CFO) for Amian Care Services for the past 10 years.

Michael was employed as Accounting Manager for Assurant Group, a 6 billion dollar insurance company and was responsible for the accounting, budgeting and payroll functions and responsible for quarterly consolidations to assist with its SEC and company tax filings, a staff accountant at VandenToorn & Associates CPA firm where he was responsible for compilations and reviews of financial statements, as well as all corporate tax return preparation and the CEO of Oncologix Tech, Inc, a publically traded medical devide and healthcare company..

Michael holds a Certified Management Accountant Designation (CMA) and a Certified Public Accountant Designation (CPA), and a Bachelor of Science and Business Administration in Accounting from Aquinas College and a Masters in the Science of Taxation from Grand Valley State University.